Terms and Conditions

1 Definitions and Conditions of Trading

1.1 The Conditions:

"The Conditions" means the standard terms and conditions of sale that arranged in this document includes any special terms and conditions agreed in writing between the client and the service provider:

"The service provider" is Safari Minicab Ltd (www.Safariminicab.com) 146 Seven Sisters Road, London, N7 7PL .

"The client" is the person who accepts a quotation or offer from the service provider or the person booking on behalf of any other person who accepts a quotation or offer from the service provider for the sale of services or whose order for the services is accepted by the service provider, either by email, in writing, or by telephone.

"The Contract" is the contract for the provision of transfer services under these conditions:

"The Service" is the service of transport as agreed at the time of booking, which the service provider is to supply in accordance with these conditions:

1.2
Any reference in these conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.

2 Conditions

2.1 
The client shall purchase the service in accordance with any quotation or offer from the service provider which is accepted by the client.

2.2
By placing a reservation, the client accepts these terms & conditions. Booking with the service provider either by the web site www.Safariminicab.com, by telephone, or by any representative agent.

2.3
These conditions will be subject to the contract. The service provider reserves the right to revise these terms & conditions at any time without prior notice at its sole discretion. All revised terms and conditions will be posted on the service provider's web site and will come into effect immediately. 

2.4
No reservations submitted by the client shall be deemed to be accepted by the service provider, unless confirmed in writing or telephone or otherwise by an authorised representative of the provider.

2.5
The service will only be supplied as stated in the service provider's price list. All reservations received other than these will be adjusted accordingly. All information and descriptions whether in the website, brochures, price lists or other documents issued by the provider are intended as a guide only and the contents shall not be binding on the service provider.

2.6
The Provider reserves the right to make any changes in the specification of the services which are required to conform with any applicable safety or other statutory or regulatory requirements or, where the services are to be supplied to the service provider's specification, which do not materially affect their performance.

2.7
Sub contracting companies are not authorized to make any representations or claims concerning the service unless confirmed by the service provider in writing or telephone or otherwise.

2.8
No variation to these conditions shall be binding unless agreed in writing or telephone or otherwise between the authorized representations of the client and the service provider.

2.9
Price lists and other documents issued by the service provider in relation to the service are subject to alteration without notice.

2.10
Any clerical, typographical or other accidental errors or omissions in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the service provider shall be subject to correction without any liability on the part of the service provider.

2.11
The price of the Service shall be the price listed in the service provider's published price list current at the date of acceptance of the passengers reservation or such other price as may be agreed in writing by the service provider and the client.

2.12
When the service provider has quoted a price for the service other than in accordance with the service provider's published price list the price quoted shall be valid for 24 hours only or such other time as the service provider may specify.

2.13
The service provider reserves the right to increase the price of the service to reflect any increase in the cost to the service provider by giving notice to the client at any time before delivery, which is due to any factor beyond the control of the service provider (such as, without limitation, currency regulation or alteration of duties, any foreign exchange fluctuation, any change in delivery dates, quantities or specifications for the service which is requested by the client, or any delay caused by any instructions of the client or failure of the client to give the service provider adequate information or instructions.

2.14
The service provider reserves the right to use the services of contractors or sub contractors (herein known as third parties) to provide services to clients. Where appropriate details such as names, addresses of any such third parties will be provided by the service provider upon any reasonable request and at the discretion of the service provider.

2.15
Reservations/bookings  made for service on the following dates will be subject to an additional surcharge on published prices: 24,25,26,31 December & 1 January, other days may also be affected. These prices will be posted on our web site at the time a quotation is requested, this information is also available when booking through our call center.

2.16
A maximum of 20 minutes time for address collections and 60 minutes time for airport/seaport collections will be allocated, if the client do not turn up, this will classify the reservation to be a no show and will be subject to clauses 3.2 and 4.3.3

2.17
All payments that are made in any other form than cash (pounds sterling) to the service provider for the provision of service and on any confirmed reservations made with the service provider directly or indirectly will result in a non refundable charge (booking fee) to the passenger of 10.00.

3 Terms Of Carriage

3.1
The service provider's prices are based on clients being ready to travel at the booked time. Clients must book their airport transfer in accordance with check in times and guidelines provided by their relevant airline.

3.2
All meets apart from airports waiting time are free for the first 5 minutes; thereafter you will be charged 40p per minute on the entire waiting time. Airport meets and greets: 30 minutes free waiting time after pickup time, thereafter you will be charged 40p per minute. (There is no additional charge for flight delays).

3.3
The fares quoted are flat rates. Any diversions, additional set downs or pickups by the client will incur a charge dependant on actual distance. Fares quoted that are not booked will have a validity of 24 hours. Safari Mini Cab reserves the right to alter any prices without prior notification however any quote/booking confirmed by Safari Mini Cab will remain binding.

3.4
Neither Safari Mini Cab nor any of its contracted or sub contracted drivers will accept responsibility for loss or damage to luggage. Clients are responsible for ensuring that their luggage is loaded/unloaded at all times, if accompanying the luggage on the journey. Safari Mini Cab  or its contracted drivers have the right to refuse any client or to start the journey due to the client having excess luggage which would make the vehicle unsafe.

3.5
Vehicles are booked by clients as requested. (for client and luggage limitations & vehicle types please visit our web site www.Safariminicab.com or call out control center on 0207 272 2221 or 0207 263 9916 where a member of staff will be able to assist.

4 Cancellations / Cancellation charges

4.1
No reservation which has been accepted by the service provider may be cancelled by the client except with the agreement in writing, by email, telephone or otherwise of the service provider and on terms that the client shall indemnify the service provider in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the service provider as a result of cancellation.

4.2
The vehicles that are booked by the client that are not suitable for the purpose for which they have been booked for as in clause 3.5 will be subject to clause 4.3.3

4.2.1
The vehicles that are cancelled by passengers after reservation acceptance by the provider shall incur a 10.00 cancellation charge.

4.3
Cancellations must be informed  a minimum of 24 hours prior to the time of booking by: Telephone 0207 272 2221 or  0207 263 9916 international customers should call +44 207 263 9916. Our call center is open 24 hours a day.

4.3.1
The provider must be informed about any cancellations before 24 hours or more prior to the time of booking. In this case there will be a cancellation fee of 10. 

4.3.2
All cancellations informed between 12 to 24 hours prior to the time of booking cancellation charge incurred: 50% of quoted price for provision of service. 

4.3.3
All cancellations not informed up to 12 hours or more prior to the time of booking cancellation charge incurred: 100% of quoted price for provision of service. 

5 General Applications

5.1
The service provider shall not be liable to the client or be deemed to be in breach of the Contract by reason of any delay in delivery or in performing, or any failure to perform, any of the service provider's obligations in relation to the service, if the delay or failure was due to any cause beyond the service provider's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the service provider's reasonable control directly or indirectly:

5.1.1
sabotage, insurrection, civil disturbance or requisition, act of nature, explosion, flood, tempest, fire or accident, war or threat of war, acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority:

5.1.2
traffic accidents, traffic hold ups, traffic congestion, diversions, strikes, lockouts or other industrial actions or trade disputes (whether involving employees of the service provider or of a third party):

5.1.3
flight delays, flight cancellations:

5.1.4
power failure or breakdown in machinery including computer systems.

5.2
In case of company vehicle break down, the company will arrange a similar type of replacement vehicle for the customers on board to complete their journey. 

5.3
Subject provided in these Conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

5.4
Except as expressly provided in these Conditions, the service provider shall not be liable to the passenger by reason of any representation, or any implied warranty, condition or other term, or any duty at common law or under statute, or under the express terms of the contract, for any direct or consequential loss or damage sustained by the client (including, without limitation, loss of profit or indirect or special loss), costs, expenses or other claims for consequential compensation whatsoever (and whether caused by the negligence of the service provider, its servants or agents or otherwise) which arise out of or in connection with the supply of the services.

5.5
If clause 4.2 applies then without prejudice to any other right or remedy available to the service provider, the service provider shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the client, and if the Services have been delivered but not paid for the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

5.6
The Passenger undertakes to the Provider that:

5.6.1
The client will regard the contract as confidential and all information obtained by the client relating to the business and/or products of the service provider and will not use or disclose to any third party such information without the service provider's prior written consent provided that this undertaking shall not apply to information which is in the public domain other than by reason of the clients default;

5.6.2
The client will use all reasonable endeavors to ensure compliance with this condition by its employees and agents. This condition shall survive the termination of the contract.

6 Miscellaneous

6.1
Any breach of the Contract by the client shall be considered as a waiver of any subsequent breach of the same or any other provision.

6.2
If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected thereby.

6.3
The Contract shall be governed by the laws of England & Wales .

6.4
The Contract may be modified anytime by the service provider.

You can contact us on:

0207 263 9916

0207 272 2221


Public Carriage Office Licensed.
Licence Number: 08340
Copyright © Safari Minicab Ltd 2011. All rights reserved. Terms & Conditions

 

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